CAT's Intake Process

We know that rehoming a cat—especially a pet you love—can be a difficult decision. That’s why the CAT Helpline offers support, resources, and other information to help you through the process.

SURRENDER TO CAT

Most of the cats we take in are part of our Nine Lives Transfer Program, which works with other shelters and rescue groups to assist homeless cats who are most at-risk. Through our CAT Helpline, we also assist cat owners and other individuals who need help rehoming a cat.

CAT receives hundreds of intake requests each month. To ensure that we can meet the needs of each cat in our care and provide them the best chance of finding a new home, we limit the number of animals we are caring for at any one time. This means we aren’t able to assist in every situation and there is often a wait time (which can range from weeks to months) before we’re able to take a cat in.

CAT accepts incoming cats by appointment only as space and resources allow.

Please choose the option that applies to you:

If you’ve adopted your cat within the past 60 days, you can call (503) 925-8903 or email us to schedule a return appointment—we cannot accept walk-ins. Before you make an appointment, please consider contacting your adoption counselor if you haven’t already; they may be able to help you resolve an issue so you can keep your new pet. You can find their contact information in your adoption paperwork.

If you are trying to rehome your pet cat or assisting another cat, please complete the online intake consultation form. A member of our CAT Helpline reviews each request to determine how we can best help. We respond to all requests within 48-72 hours of receiving your form. At that time, we will either work with you to schedule an intake appointment or offer other assistance.

When reviewing intake requests, we prioritize assisting cats who were adopted from CAT, but we can’t always take in a cat who was adopted more than 60 days ago.

When making decisions about intake, we consider whether we can meet a cat’s needs through our shelter and adoption program. In some cases—especially when a long period of time has passed since adoption—a cat is no longer a good fit for our program and it is not in the best interest of that cat or the others in our care for us to bring that cat into our shelter.

Please complete the online intake consultation form. A member of our CAT Helpline reviews each request to determine how we can best help. We respond to all requests within 48-72 hours of receiving your form. At that time, we will either work with you to schedule an intake appointment or offer other assistance.

For help placing a stray or abandoned cat who was found outside of Clackamas County, you’ll need to contact your local animal services agency (see our Lost and Found Help for more information).

CAT assists stray cats/kittens found in Clackamas County on a limited basis. Before you complete the online intake consultation form, please complete the following steps:

After you’ve taken those steps, you can complete the intake consultation form. A member of our CAT Helpline will review your request to determine how we can best help. We respond to all requests within 48-72 hours of receiving your form. At that time, we will either work with you to schedule an intake appointment or offer other assistance.

Intake Exam & Appointment

All incoming cats must have a scheduled appointment—we cannot accept walk-ins. Appointments are scheduled during the intake consultation process for cats who we may be able to take in. Please choose an option above if you have not yet started intake consultation.

What to Expect at Your Intake Appointment 

Location: Scheduled intake appointments take place at our main shelter in Sherwood, Oregon. 
Schedule:  At your appointment, you’ll need to stay for the exam and to complete required paperwork. Please plan to be here for about an hour (longer for litters or more than one cat).
Fees: A $50 exam fee is due for all owned cats or litters being considered for intake; an intake fee of $20 will be due for all stray cats or for a litter of stray kittens. These fees help cover the costs of the exam and testing for Feline Leukemia and FIV.* 
Exam: An appointment and payment of fees do not guarantee that we will take in the cat/kittens. The exam helps us make a final determination about whether our shelter is the right fit for the feline(s) being considered. Some medical or behavioral concerns may mean that CAT is not the right option. In these cases, we’ll return the cat/kittens to you after the exam.
Paperwork and forms: If we’re able to take in the cat, you will sign paperwork to transfer ownership to CAT; for stray cats, you will complete a finder’s form. 
Optional Donation: We’ll ask if you wish to make an optional intake donation (separate from the exam fee). Your additional support is deeply appreciated and assists with the costs of caring for the cat/s you have surrendered to CAT..

*Exam/intake fees are nonrefundable and due at the time of the appointment. We understand that fees and/or donations may be a hardship for some individuals. Please don’t let this deter you from contacting us; you can discuss fee options with the CAT Helpline team.

Why CAT Requests Exam Fees & Intake Donations

As a nonprofit 501(c)(3) organization, Cat Adoption Team relies on the support of individuals, grant funders, and community partners. In addition to vaccinations and other medical treatments, CAT provides socialization and enrichment opportunities, housing, bedding, food and water, litter, litter box, and other supplies while working to find loving new homes for the cats in our care. The average cost to provide this care is $250 per cat. Intake, exam, and adoption fees covers only a portion of this cost. We are grateful for any additional donation you can make. Intake donations (not intake fees) are tax-deductible as allowed by law.